The Secret to Getting Your Point Across

  What is one of the most frustrating things for any communicator (and I mean any – teachers, trainers, marketers, bloggers, pastors, salespeople…)? Our message doesn’t get across. It doesn’t “stick”. The minds of our audiences are overloaded, and the noise level that surrounds us all continues to increase. How do we break through? Here’s […]

Speaking Human (as a second language)

  eBay stepped right in it. They seem to have forgotten that their audience was….human beings. A friend forwarded me this jargon-loaded email from eBay explaining some new advances in their payment processing system. Click the image to read the whole thing (if you’re into that sort of pain…) – here’s part of the opening […]

Just Give Me a Beer

Or, why I don’t fear Artificial Intelligence. I spent some time recently with the owner of a pub specializing in a wide – and I do mean wide! – selection of libations. (this picture only shows SOME of what is on tap. Then, there’s all the shelves of cans and bottles…I’m thirsty just thinking about […]

When Lack of Clarity Turns Deadly

I got very worked up watching a documentary on the Smithsonian Channel last night. Like many others, I followed with fascinated horror in 1999 as a Lear Jet carrying golfer Payne Stewart and a handful of others streaked across the country, unguided, until it finally ran out of fuel and crashed in a South Dakota […]

My Dream: Changing How We Do Business

I do have a dream. It’s not just last night’s over-active imagination. It’s a vision that has pulled me forward for decades. There’s something I want to build. Something I yearn to create. Something that will be much bigger than me, that will outlast me, that will have ripples of impact for decades. I see, […]

The Jarring Power of the Surprise Statistic

I was at a networking meeting recently, where each of us at the table had 6 minutes to introduce our business (I love this format, by the way. Thirty seconds to introduce yourself to the entire group, but then 6 minutes to go in-depth with 4-5 tablemates). One of the gentlemen at our table is […]

Becoming a Whisky Communicator

Last week, I enjoyed my first visit to Leiper’s Fork Distillery, a beautiful facility located only 15 minutes away from my home in Franklin, Tennessee (if you’re ever visiting TN and want to make distillery visits, LFD is a must-see!) How does a whisky distillery work? Well, to over-simplify the process – raw materials (grains, […]

Well, that was simply amazing…!

I must confess that I was not expecting to earn the title “#1 Bestselling Author” this week. But it actually happened – on Wednesday, a group of us (10 authors) launched a collaboratively-written book called Unstuck, and…well, here was the result: Unstuck reached #1 in its Amazon business category for Kindle The book also reached […]

Get UNSTUCK – for less than 1 dollar!

I’ve kept it a bit of a surprise, but here’s the news – as of today, I’m now a published author! A new book, “Unstuck: 10 Proven Strategies for Breaking Through the Barriers to Small Business Growth” has just launched on Amazon – in fact, it is available RIGHT NOW! (here is the link). I […]

Getting to Alignment

(no, this post is not about chiropractic – though the metaphor might be apt!) I was having a very interesting discussion yesterday with a fellow consultant – this gal is wicked smart – and she was telling me about how many of her corporate client challenges boiled down to one word: Alignment. Getting everybody on the same […]