Noise! Noise! NOISE!

  You and I are in a war for attention. The scarcest (& most valuable) human commodity of all. What is your biggest competition for that customer, for that job, for marketplace recognition? Sun Tzu wrote in the famous Art of War: “Know your enemy.” I’m here to tell you – that enemy is the NOISE. […]

“MA, WHAT’S FOR DINNER??”

“MA, WHAT’S FOR DINNER??” You’re probably heard it – or said it – a thousand times. I’m not asking about all the various foodstuffs in the refrigerator; I’m not seeking for a tour of spice cabinet; I’m not looking for an overview of all the recipes in the recipe box. Just tell me: “Chicken parm – 5 minutes!” Short, focused, […]

Resuscitating Your Writing

I like websites – and they are rare! – that get right to the point. Simple, clear, easy to navigate. Sometimes, I’ll highlight great examples on this blog, so here’s one I just came across: Fiona Thompson (Brisbane, Queensland, Australia) recently appeared on my on-line radar, and the first thing I noticed was her compelling […]

Engineering Drugs (and Clarity)

Having worked in the life sciences (medical device, pharmaceutical, biotech) field for 30 years, I know how difficult it can be for those drug development/manufacturing companies to stand out. Their taglines all tend to sound the same – something about medicine, patients, caring, health, etc. But then someone mentioned Merrimack Pharmaceuticals to me, talking about […]

When to Let Your Marketplace Reset Your Compass

I am a big advocate for defining direction and strategy in business. We need to be pro-active to set the business compass, and program the GPS. But…sometimes it has to go in reverse. The business (customers and the marketplace and circumstances) may just override all your intentions and define your direction and strategy for you. Or, at least, refine […]

How to Get Your Point Across

There is so much to say about effective communication, but here is one thing that has arisen afresh for me in the past couple weeks. Communication style. It matters. Quick: Which method do you prefer for important business communications? Face-to-face? Phone? Email? Text? Other? I was speaking to two engineering types this week – one […]

Chaos and Clarity – and Airline Meltdowns

  What does the recent Delta Airlines computer meltdown have to do with my consulting work? Nothing. But, curiously….everything. Let me explain. Delta – and other major airlines – rely on aging and complex computer systems (hardware and software) that have been built up over the years with varieties of parts and pieces. It’s what […]

So, What Do You Do?

When I saw this artwork from Hugh MacLeod, I had one of those immediate visceral reactions – “Hugh is really onto something again this time!!” But, actually, he’s onto TWO things. Here is Hugh’s explanation, and it’s fantastic: Isn’t that great? But I must admit, it wasn’t the first thing that came to my mind […]

I’m Fed Up

  Rant warning: most of my writing is analytical, calm, cool, and collected. This post isn’t. This post is about something I don’t do very well or very often: feelings. I’m truly pissed off about some things (which also means passionate), and I have been for years. I hide it too often under dispassionate analysis. But here […]

The Joy of Networking

As a businessperson and a solopreneur, it’s very natural to approach my networking with other professionals as a strategic endeavor. Networking is truly the strategic heartbeat of my business. But then I’m reminded what a joy it is. I mean, just plain wonderful! I had a delightful coffee this week with a new friend, who was introduced […]