Doing Business Outside Your Bubble

Twas brillig, and the slithy toves       Did gyre and gimble in the wabe: All mimsy were the borogoves,       And the mome raths outgrabe. – Jabberwocky, by Lewis Carroll Translation: ??????????? This popular poem full of nonsense phrases reminds me of many business presentations I’ve heard. The speaker apparently has some idea of what he is […]

Speaking Human (as a second language)

  eBay stepped right in it. They seem to have forgotten that their audience was….human beings. A friend forwarded me this jargon-loaded email from eBay explaining some new advances in their payment processing system. Click the image to read the whole thing (if you’re into that sort of pain…) – here’s part of the opening […]